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Shipping and Handling
Sailormade processes and ships orders form Boston, MA.
All orders placed Monday through Friday have a 48-hour processing time, dependent on stock availability. Orders placed after 12pm on Fridays will be processed the following Monday.
If you have a delivery deadline that you want to be sure to hit, please give us a call at: (978) 986-4660.
Domestic Shipping
We offer 4 shipping options for all domestic addresses. Please review the following for service provider, estimated ship time and rates. Please note, Sailormade is not responsible for any delays in shipments or lost or damaged merchandise.
| USPS First Class on orders $50+** | 3-5 business days | FREE |
| USPS First Class | 3-5 business days | $10 |
| USPS Priority | 1-3 business days | $10 |
| FedEx | 2-3 business days | $15 |
*The delivery time is an estimation for the continental United States. Alaska, Hawaii, and Puerto Rico may have lengthier shipping times.
**Oyster Shell Decoupage DIY Kits do not qualify for free or USPS shipping due to the nature of a orm-d substance that is required by law to ship via ground service only.
International Shipping
We offer International Shipping via FedEx only (with additional options for Canada only). Please note, customers are responsible for all customs fees. Sailormade is not responsible for any delays in shipments or lost or damaged merchandise.
CANADA ONLY
| USPS First Class International - Canada | 7-21 business days | $15 |
INTERNATIONAL
| FedEx International | 7-21 business days | $35* |
*This is the estimated international charge for FedEx shipping services. Occasionally, international locations have charges much higher than our shipping fee. In these cases, the customer is responsible for the difference in the cost in shipping. A Sailormade representative will reach out directly and ask the customer to submit payment via PayPal prior to shipment.